Shipping policy

Thank you for choosing Eversoul Solutions! Here is our Shipping Policy:

  1. Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. During peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods: We offer various shipping options based on your location. The available shipping methods and associated costs will be displayed during the checkout process. Please note that delivery times may vary depending on the selected shipping method and destination.

  3. Delivery Time: Estimated delivery times are provided for reference purposes and are not guaranteed. Delivery times may be affected by factors beyond our control, such as weather conditions, customs procedures, or carrier delays. We strive to ensure timely delivery but cannot be held responsible for any unforeseen delays.

  4. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

  5. International Shipping: We currently offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

  6. Shipping Address: It is your responsibility to provide an accurate and complete shipping address during the checkout process. We cannot be held responsible for any delays or delivery issues resulting from an incorrect or incomplete address provided by the customer.

  7. Lost or Stolen Packages: Once a package is in the possession of the shipping carrier, we are not responsible for any lost or stolen items. However, if you encounter any issues with your shipment, please contact us, and we will assist you to the best of our ability.

  8. Shipping Restrictions: Certain products may have specific shipping restrictions or limitations due to their contents or legal regulations. We comply with all applicable laws and regulations regarding shipping, and if any restrictions apply to your order, we will notify you accordingly.

If you have any questions or need further assistance regarding our Shipping Policy, please reach out to us at info@eversoulsolutions.com.

Last updated: 7-11-23